Refund policy
Return & Refund Policy
At AirBand Co., we want you to be completely satisfied with your purchase.
Returns are accepted within 30 days of delivery. To qualify for a return, items must be unused, unworn, and in their original packaging.
To request a return, please contact our support team with your order number and reason for the return.
Refunds
Once your return has been received and inspected, we will notify you of the status of your refund. Approved refunds will be issued to your original payment method.
Non-Refundable Items
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Used products
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Damaged products not caused by shipping
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Gift cards
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Clearance or final sale items
Damaged or Incorrect Orders
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. We will work quickly to resolve the issue.
Order Cancellations
Orders may be canceled within 12 hours of placement. After this period, orders may have already entered processing and cannot be guaranteed for cancellation.
Customers are responsible for return shipping costs unless the item received was damaged or incorrect.